ABOUT HUGO

Hugo Technologies, Inc. (“Hugo”) is committed to nurturing the best of Africa’s young talent. We build and manage remote teams across Africa for some of the world’s largest technology and media companies. We specialize in omnichannel customer support, digital and AI operations, and trust and safety solutions.

Our “Why?” is simple. Outsourcing generates billions in income and opportunities globally, but less than 2% reaches African communities. We’re changing that. By winning a share of the multi-billion dollar global BPO market for Africa, we are investing in a brighter future for the continent.

As a company, we’re obsessed with excellence. We ask smart questions to build a thorough understanding of our client's needs; then pour ourselves into delivering not just great work, but also a perfect user experience so that we stand out in what is a very crowded market.

The only commitment greater than the one we have to our clients is the one we have to our community. We are dedicated to carving out a place in the digital economy for young Africans, and we work tirelessly to equip them with the skills needed to build meaningful careers.

WHAT YOU’LL BE DOING

As a Brand Designer, you’ll help shape how Hugo shows up across digital, physical, and internal touchpoints. You’ll work across brand, marketing, employer branding, events, and sales initiatives to create thoughtful, high-quality creative that reflects the company’s evolving identity.

This role is ideal for someone with strong graphic design fundamentals, a good eye for brand systems and layout, and the ability to move between conceptual and production work in a fast-paced environment.

Brand & Marketing Design

• Design digital and print assets across marketing, sales, employer brand, and internal communications

• Create social media graphics, presentations, one-pagers, ads, event collateral, and branded materials

• Help evolve and maintain Hugo’s visual identity across multiple channels and initiatives

• Translate strategic ideas and messaging into clear, visually engaging creative

Campaign & Content Support

• Collaborate with marketing, communications, people operations, and revenue teams on campaigns and launches

• Support event branding and creative production for conferences, activations, and partnerships

• Assist with creative concepts for employer branding, recruiting campaigns, and workforce engagement initiatives

Production & Execution

• Prepare production-ready files for digital and print use

• Ensure consistency, accuracy, and attention to detail across all deliverables

• Manage multiple projects simultaneously while meeting deadlines in a fast-moving environment

• Incorporate feedback quickly and iterate efficiently

Creative Collaboration

• Work closely with the team and stakeholders across the business

• Contribute ideas during brainstorming and campaign development

• Stay informed on design trends, creative tools, and emerging visual styles

WHAT QUALIFICATIONS YOU’LL NEED

Experience

• Minimum of 2 years of experience in graphic design, brand design, or visual communication

• Strong portfolio demonstrating branding, digital, and marketing design work

• Experience working in fast-paced or agency-style environments is a plus

• Experience designing for both digital and print formats

Skills & Competencies

• Proficiency in Figma & Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Strong understanding of typography, layout, color, and visual hierarchy

• Ability to balance creativity with business and brand objectives

• Excellent attention to detail and organizational skills

• Strong communication and collaboration skills

• Ability to take feedback constructively and work independently when needed

• Motion design, video editing, or illustration skills are also a plus and will be strongly considered.

WHAT WE PROVIDE

Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.

PRIVACY STATEMENT

Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy.

EQUAL OPPORTUNITY STATEMENT

Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status