ABOUT HUGO

Hugo is a Future-of-Work company. We build and manage remote teams in West Africa for some of the world’s largest technology and media companies. We specialize in end-to-end machine learning data annotation and customer support solutions that ultimately yield more inclusive outcomes for our clients and their customers.

As a company, we’re obsessed with excellence. We ask smart questions to build a thorough understanding of our customer's needs; then pour ourselves into delivering not just great work, but also a perfect user experience so that we stand out in what is a very crowded market.

The only commitment greater than the one we have to our customers is the one we have to our people. We are dedicated to carving out a place in the digital economy for young Africans, so we work tirelessly to equip them with the skills needed to build meaningful careers.

As a culture, we’re Silicon Valley meets ECOWAS. We’re youthful, sharp, dynamic, and fresh. We’re Lagos and Dakar, in English et en Français, and we’re on a mission to win for our communities and our clients!

ABOUT THE ROLE

We are seeking a qualified Clinical Psychologist to join our team as a Wellbeing Coach within a fast-growing tech organization. This role focuses on supporting employee mental health, resilience, and overall wellbeing in a dynamic workplace environment.

The Wellbeing Coach will provide confidential one-on-one support sessions, facilitate group wellbeing programs, and contribute to mental health awareness initiatives within the company. The ideal candidate is passionate about preventive mental health, coaching, and workplace wellbeing, and enjoys working with professionals in a fast-paced corporate setting.

KEY RESPONSIBILITIES

Employee Psychological Support

• Conduct confidential one-on-one and group wellbeing coaching sessions with employees.

• Support employees in managing issues such as stress, burnout, anxiety, emotional wellbeing, and work-life balance.

• Help employees develop practical coping strategies, resilience skills, and emotional regulation techniques.

• Identify cases requiring clinical intervention and provide appropriate referrals when necessary.

Wellbeing Programs & Initiatives

• Design and facilitate wellbeing workshops, group sessions, and webinars for employees.

• Deliver sessions on topics such as stress management, emotional intelligence, resilience, productivity, and healthy workplace habits.

• Contribute to the development of mental health awareness campaigns and wellbeing initiatives across the organization.

Employee Engagement & Culture

• Promote a workplace culture where mental wellbeing is normalized and supported.

• Participate in employee onboarding programs to introduce available wellbeing resources.

• Collaborate with HR, People Operations, and leadership teams to identify emerging wellbeing needs.

Crisis Support & Risk Management

• Provide initial psychological support to employees experiencing distress.

• Conduct basic risk assessments where necessary and escalate high-risk cases appropriately.

• Maintain strict confidentiality and professional ethical standards in all employee interactions.

Documentation & Reporting

• Maintain accurate documentation of sessions in line with confidentiality and ethical guidelines.

• Track engagement metrics and wellbeing trends to inform program improvements.

• Provide periodic reports and insights to support organizational wellbeing strategy.

Key Requirements

Qualification & Experience

• Master’s degree (M.Sc. or M.Phil.) in Clinical Psychology from a recognized institution.

• Must be registered with the Nigerian Association of Clinical Psychologists (NACP) or a relevant professional regulatory body.

• Membership with the Nigerian Psychological Association (NPA) will be an added advantage.
  Experience

• Minimum of 2–5 years professional experience in clinical psychology, counselling, or mental health practice.

• Experience conducting individual psychological support sessions or therapy.

• Previous experience in corporate wellbeing, Employee Assistance Programs (EAP), or workplace mental health initiatives will be an added advantage.

Core Skills & Competencies

• Strong active listening and empathy skills

• Excellent interpersonal and communication skills

• Ability to translate psychological knowledge into practical workplace wellbeing strategies

• Strong facilitation and presentation skills

• High level of emotional intelligence

• Strong confidentiality and ethical practice

• Ability to manage sensitive and high-risk cases appropriately

• Good documentation and reporting skills

• Ability to work collaboratively within cross-functional teams

Preferred Qualifications

• Training in therapeutic approaches such as Cognitive Behavioural Therapy (CBT), Solution-Focused Therapy, or Coaching Psychology

• Experience working with young professionals in high-performance environments

• Experience facilitating corporate training or group wellbeing sessions

Familiarity with digital wellbeing platforms and virtual coaching tools

WHAT WE PROVIDE

Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun “office” culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.

PRIVACY STATEMENT

Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy.

EQUAL OPPORTUNITY STATEMENT

Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status