Manager, Talent Sourcing
ABOUT HUGO
WHAT YOU'LL BE DOING
The Manager, Talent Sourcing will lead the redesign and execution of Hugo’s end-to-end sourcing engine — building a scalable, data-driven process for identifying, evaluating, and preparing top entry-level talent across Africa. This role is central to Hugo’s Talent Pipeline strategy, focusing on developing effective sourcing channels including partnerships, optimizing screening and assessments, improving data and analytics, and ensuring that only the most capable candidates advance into Hugo’s workforce pipeline.
The ideal candidate combines strategic thinking, process discipline, and data literacy with the ability to operationalize excellence at scale.
Key Responsibilities:
1. Sourcing Strategy Design and Execution
- Develop and implement a comprehensive sourcing strategy for entry-level candidates that aligns with Hugo’s global standards and evolving talent needs. Manage the circulation and administration of the Hugo Interest Form, ensuring consistent inflow and data quality.
- Identify, test, and optimize sourcing channels — including social platforms, referrals, campaigns, and institutional outreach.
- Establish a structured sourcing calendar and reporting cadence to track progress and outcomes.
2. Screening, Testing, and Assessments
- Oversee the administration of screening tools including proprietary and third-party , ensuring rigor, fairness, accuracy and cost efficiency.
- Implement proctored assessments and quality control measures to uphold candidate integrity and readiness standards.
- Collaborate with cross-functional stakeholders to enhance assessment frameworks and improve predictive validity.
- Monitor performance data to identify trends in candidate quality and pipeline conversion.
3. Identity, Document, and Background Verification.
- Coordinate the collection and review of candidate identity and credential documents.
- Manage relationships with third-party vendors conducting background checks and ensure timely completion and accuracy
- Maintain a secure and auditable process for candidate verification.
4. Data Analytics and Reporting
- Maintain a secure and auditable process for candidate verification
- Use analytics and BI tools to track sourcing performance, funnel conversion, and assessment outcomes.
- Generate insights to inform leadership decisions and continuous process improvement.
- Support the build of dashboards and data visualizations for executive reporting.
5. Process Design and Continuous Improvement
- Develop and document Standard Operating Procedures (SOPs) across all sourcing, screening, and verification stages
- Ensure process consistency, speed, and quality across candidate journeys.
- Collaborate with Product and Tech teams to recommend tools and platform improvements that streamline sourcing operations.
Qualifications & Experience:
- Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
- 5–8 years of experience in talent sourcing, assessment management, or recruitment operations, preferably in fast-scaling or tech-enabled organizations.
- Demonstrated success in building or optimizing sourcing systems and processes.
- Strong analytical and reporting capabilities; experience with Google Sheets, BI dashboards, or data visualization tools.
- Excellent communication and presentation skills (Google Slides, Docs).
- Exposure to global or multinational HR and talent standards is an advantage.
Key Attributes:
- Detail-oriented, data-driven, and highly organized.
- Able to balance strategic design with operational execution.
- Curious and innovative, with a continuous improvement mindset.
- Excellent project management and follow-through skills.
- High personal integrity and commitment to candidate experience
WHAT WE PROVIDE
Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.
PRIVACY STATEMENT
Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy.
EQUAL OPPORTUNITY STATEMENT
Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status
- Department
- Talent Hub
- Locations
- Nigeria office
About Hugo
Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent.
African communities currently reap less than 2% of a BPO market worth a staggering $430 billion annually. We are changing this.
Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world’s largest tech and media companies, we are providing the continent’s university-educated youth with the skills necessary to build a meaningful career in the global digital economy. All whilst delivering industry-beating excellence for our clients.
As a culture, we’re Silicon Valley meets ECOWAS — English et en Français. We’re smart, dynamic, and ambitious. And we’re on a mission to win for our clients and for our people