Compliance Associate
If you thrive in fast-paced environments, have a proactive mindset, and are passionate about building high-impact compliance systems, we’d love to hear from you.
WHAT YOU'LL BE DOING
Key Responsibilities:
- Operational Compliance & Internal Audits: Execute comprehensive internal audits of company processes, Client statements of work, identifying areas for improvement and ensuring adherence to internal policies and regulatory requirements. (Note: Financial audits are out of scope for this role.)
- Regulatory Audit Management: Prepare for and manage other regulatory-type audits as needed, including but not limited to environmental regulations such as Greenhouse Gas (GHG) reporting.
- Strategic Project Leadership: Function as a dedicated project leader, taking full ownership of compliance-related projects. This includes defining objectives, managing scope, delivering key results in line with strategic goals, and embedding a culture of accountability across diverse teams.
- Execution & Delivery Management: Maintain a strong focus on execution pace and output, ensuring that project estimates are realistic and that initiatives remain on track for timely and successful delivery.
- Framework Development: Implement thorough, best-in-class compliance frameworks that are relevant to our business operations and can be sustainably institutionalized, scaled up, and replicated across various departments.
- Stakeholder Alignment & Empowerment: Create a "shared brain" across large, cross-functional teams, aligning stakeholders to the vision of each project and empowering independent, informed decision-making regarding compliance.
- Process Optimization: Design, build, and continuously optimize processes to drive significant performance improvement and enhance user experience across all compliance initiatives.
- Data-Driven Problem Solving: Employ a data-driven approach to navigate through ambiguity, solve complex business-critical problems, and identify opportunities for compliance enhancements.
- Data Architecture for Compliance: Develop and maintain a sustainable data architecture and adjacent processes to bolster our overall compliance ecosystem, ensuring data integrity and accessibility.
- Impactful Reporting: Prepare highly impactful periodic reports that provide relevant insights and strategic options to drive informed decision-making at all levels.
WHAT QUALIFICATIONS YOU’LL NEED
Must-Have Qualifications/Experience:
- Proactive Compliance Approach: A forward-thinking and proactive view towards compliance, anticipating challenges and implementing preventative measures.
- Quantitative Acumen & Data Analytics: Very strong quantitative acumen and extensive experience with data analytics to inform decision-making and identify trends.
- Strong Project Management Skills: Demonstrated ability to lead complex projects, manage timelines, and deliver results.
- People Leader: Proven ability to lead, mentor, and develop associates, fostering knowledge transfer and skill growth within the team.
- Communication: Excellent verbal and written communication skills, with the ability to articulate ideas and influence stakeholders across diverse functions.
- Drive to Action: Demonstrated ability to translate fuzzy problems into structured outputs, using data and qualitative inputs to drive decisions
- Working Style: Strong ownership mindset, proactive and self-directed; operates well in environments that require initiative and continuous iteration.
- Minimum of 4+ years of progressive experience in compliance, audit, or risk management roles.
- Legal Officer or Paralegal Experience is ideal
- Management consulting / professional services experience is an advantage.
- Proven record of high performance and substantial achievements in your past positions
- Demonstrated leadership ability in a team environment\
- Initiative taker, eager to break new grounds, create opportunities for others
- Willingness to take personal risks - as seen through leadership roles - in work environment and extracurricular activities
- Ability to work effectively with people at all levels in an organization
- Excellent written and oral communication skills, with the ability to present to various audiences and distill key messages in order to effectively inform and persuade.
- Skills to communicate complex ideas effectively
WHAT WE PROVIDE
Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.
PRIVACY STATEMENT
Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy.
EQUAL OPPORTUNITY STATEMENT
Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status
- Department
- Legal & Compliance
- Locations
- Nigeria office
About Hugo
Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent.
African communities currently reap less than 2% of a BPO market worth a staggering $430 billion annually. We are changing this.
Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world’s largest tech and media companies, we are providing the continent’s university-educated youth with the skills necessary to build a meaningful career in the global digital economy. All whilst delivering industry-beating excellence for our clients.
As a culture, we’re Silicon Valley meets ECOWAS — English et en Français. We’re smart, dynamic, and ambitious. And we’re on a mission to win for our clients and for our people
Compliance Associate
If you thrive in fast-paced environments, have a proactive mindset, and are passionate about building high-impact compliance systems, we’d love to hear from you.
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